Jayne has been a member of our team for 30 years. She is involved in all aspects of the practice and is well versed in insurance, scheduling, and financial arrangements. Her ability to multitask is legendary and she is always available to address your needs and concerns.
Michelle worked as a dental assistant for 7 years before turning her considerable talents to orthodontics. She has been with us for 3 years and has a wonderful rapport with children. Anytime you need help or have a question she would be more than happy to help. We are proud to have her sunshine personality in our office.
Terri is always available to help you with your insurance questions and concerns. She will be happy to help you process your claims. In addition, she is very versatile as she can schedule appointments, assist with financial arrangements and is eager to answer any questions you may have. What most people don’t know about Terri is that she is a world class shopper. Moms – if you’re into shopping … she’s your BEST resource!
Jill has worked in this office for 25 years. The first 18 were chairside as an orthodontic technician and the remaining 7 years as the New Patient Coordinator. Her main job is to act as an advocate for each patient. She is very sensitive to your needs and always informs Dr. Shank of any special situations which must be addressed. Jill takes special pride in her ability to keep you as informed as possible.