Jayne has been a member of our team for 30 years. She is involved in all aspects of the practice and is well versed in insurance, scheduling, and financial arrangements. Her ability to multitask is legendary and she is always available to address your needs and concerns.
Michelle worked as a dental assistant for 7 years before turning her considerable talents to orthodontics. She has been with us for 3 years and has a wonderful rapport with children. Anytime you need help or have a question she would be more than happy to help. We are proud to have her sunshine personality in our office.
Jill has worked in this office for 25 years. The first 18 were chairside as an orthodontic technician and the remaining 7 years as the New Patient Coordinator. Her main job is to act as an advocate for each patient. She is very sensitive to your needs and always informs Dr. Shank of any special situations which must be addressed. Jill takes special pride in her ability to keep you as informed as possible.
Maria joined us in 2022 and has 3 years of orthodontic experience. She is bi-lingual, fluent in English and Greek. She loves traveling and all kinds of music. She is so personable and great with kids. We are so happy she is part of the team.
Kara is our insurance coordinator. She graduated from Stonybrook University with a BS in business administration in 2013. She enjoys watching dramas and taking pictures of nature. We are thrilled she is with us. She is very versatile and can help schedule appointments and make financial arrangements. Kara is eager to help and can answer any questions you may have.
Melissa is a Registered Dental assistant in the state of New York. She is originally from the Dominican Republic, fluent in Spanish and English. Started as a Dental Assistant in 2013 and has 10 years of orthodontic experience. Previously Melissa was the lead orthodontic assistant in Stony Brook School of Dental Medicine. Melissa loves working with kids. She has extensive experience with special needs children. We are lucky to have her in our office.